Website Terms of Use

1. About these terms

This website, learnivation.edu.au, is run by Learnivation Pty Ltd (ABN 54 624 398 250), a registered training organisation (RTO 45570). In these terms, “we”, “us” and “our” mean Learnivation, and “you” means anyone who visits or uses the website.

By using the website you agree to these terms. If you don’t agree, please don’t use the website. We may update these terms from time to time, and the version on this page is the one that applies. The date it was last updated is shown at the bottom of the page.

2. Information on this website

We work hard to keep program, fee, date and qualification information accurate and up to date. Programs, fees, delivery arrangements and qualifications can change, so please confirm the details with us before you enrol. Your enrolment, fees and refunds are governed by the pre-enrolment information and enrolment agreement for your program and by our Learner Handbook, not by this page.

Where a program is delivered with a partner organisation, the program page explains who delivers each part. Learnivation remains responsible for the training, assessment and qualifications we issue.

3. Our portals and online learning

Learners, families and our team use separate sites to log in: learn.learnivation.edu.au for online learning and portal.learnivation.edu.au for enrolment, records and communication. When you have an account, please:

• give us accurate information and let us know if it changes
• keep your login details private and tell us straight away if you think someone else has used them
• use the portals only for your own learning, or to support a learner you are a parent, guardian or employer of
• be respectful in anything you post or upload, and only upload work that is your own or that you have permission to share

We may suspend an account that is misused, to keep learners and their information safe.

4. Payments

Where you pay online, payments are processed securely by our payment provider and we don’t store your card details. The fees, payment plans, cooling-off rights and refunds for your program are set out in your program information and the Learner Handbook. If a payment is declined or reversed, we will contact you to arrange another way to pay.

5. Copyright and our materials

The content on this website and in our portals, including text, images, videos, session guides, Playbooks, templates and our logos, belongs to Learnivation or the people who have licensed it to us. You are welcome to view, download and print it for your own learning or to consider our programs. Please don’t copy, share, sell or republish it, or use it to deliver training, without our written permission. Our Copyright Policy has more detail.

6. Privacy

Any personal information you give us through this website or our portals is handled under our Privacy Policy.

7. Links to other websites

We link to other sites, such as training.gov.au, our partners and our payment provider, for your convenience. We aren’t responsible for their content or how they handle your information.

8. Your rights under the Australian Consumer Law

Nothing in these terms limits any rights you have under the Australian Consumer Law or other laws that can’t be excluded. To the extent the law allows, we aren’t liable for indirect or consequential loss arising from using this website, and we can’t promise the website will always be available or free from errors or viruses.

9. Concerns and complaints

If something on this website or in our portals isn’t right, or you would like to raise a concern, please contact us at [email protected] or on 07 3156 1245. Complaints and appeals are handled under our Complaints and Appeals Policy, which is free to use.

10. Governing law

These terms are governed by the laws of Queensland, Australia.